Frequently Asked Questions

Below we have provided answers to many frequently asked questions regarding all aspects of fruit tree growing and ordering. If you do not find the answers to your questions in any of the categories below please contact ACN by e-mail, by using the contact form on this site or by phone at the number listed at the left hand column of this page.

Categories

	Most Commonly Asked Questions		Fruit Tree Pruning
	Preparation for Planting		Ordering from ACN
	Planting & Caring for Trees		Misc. Topics

Ordering form ACN

What do I need to know when ordering trees?
You may order trees online or by calling one of our sales associates during normal business hours. Due to the nature of our business, some items may not be available for delivery at the desired time. We make every effort to substitute similar varieties when requested. We assure you that your order will receive our careful attention.

Why do I need to give a daytime phone number?
Our office hours are 7am - 5pm Monday through Friday. At times, generally during shipping season, we may need to contact customers. We have had to contact customers in the past due to incorrect shipping addresses, bad credit card information, tree shortages, variety substitutions, etc. Most importantly, if problems arise during plant transit, a daytime phone number can save valuable delivery time.

What can I expect in terms of communication from ACN?
When a customer places an order they will receive a mailed acknowledgement within approximately two weeks. We ask that the customer review the order. After making any necessary changes we ask that you please sign the blue copy and send it back to ACN. This blue copy will also indicate any deposit information.